Privacy Policy
Protection of your personal data
Introduction
This Privacy Policy aims to inform you about how Gerondal collects, uses and protects your personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian legislation.
We attach great importance to protecting your privacy and are committed to processing your personal data responsibly and transparently.
Data Controller
The data controller is:
Gerondal
550 Grand Route, Atelier A02
1428 Lillois
Belgium
Email: info@gerondal.com
Phone: +32 479 39 23 77
Data Collected
We collect the following personal data:
Via the contact form:
- First and last name
- Email address
- Subject of your request
- Message
Via the newsletter:
- Email address
Browsing data:
- IP address
- Browser type
- Pages visited
- Date and time of visit
Processing Purposes
Your personal data is collected and processed for the following purposes:
- Responding to your contact requests
- Sending you our newsletter (with your consent)
- Improving our services and website
- Complying with our legal obligations
Legal Basis for Processing
The processing of your personal data is based on:
- Your consent for newsletter subscription
- Contract performance or pre-contractual measures for contact requests
- Our legitimate interest in improving our services
- Compliance with a legal obligation for certain data
Data Recipients
Your personal data is intended for Gerondal's internal services. It may also be transmitted to our service providers (hosting, email services) in strict compliance with confidentiality.
We do not sell or rent your personal data to third parties for commercial purposes.
Retention Period
Your personal data is kept for the following periods:
- Contact requests: 3 years from our last contact
- Newsletter: until you unsubscribe
- Browsing data: 13 months maximum
Data Security
We implement all appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access.
Our site uses HTTPS protocol to secure data exchanges.
Your Rights
In accordance with GDPR, you have the following rights:
- Right of access: you can obtain confirmation that your data is being processed and access to this data
- Right of rectification: you can request the correction of your inaccurate or incomplete data
- Right to erasure: you can request the deletion of your data under certain conditions
- Right to restriction: you can request the restriction of processing of your data
- Right to portability: you can receive your data in a structured format
- Right to object: you can object to the processing of your data
- Right to withdraw consent: you can withdraw your consent at any time
To exercise these rights, you can contact us at: info@gerondal.com
You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD): www.autoriteprotectiondonnees.be
Cookies
This site only uses technical cookies strictly necessary for the proper functioning of the site. These cookies do not collect any personal data and do not require your consent.
We do not use tracking, advertising or analytics cookies.
Data Transfers Outside EU
Your personal data is hosted within the European Union. If a transfer outside the EU were to take place, we would ensure that appropriate safeguards are in place in accordance with GDPR.
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a new effective date.
Last updated: December 15, 2025
Contact
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us:
By email: info@gerondal.com
By phone: +32 479 39 23 77
By mail: Gerondal, 550 Grand Route, Atelier A02, 1428 Lillois, Belgium